Japan Airlines

U.S.A. & CANADA

Reservations & Information / JAL Mileage Bank Center

Telephone: 1-800-JAL-FONE (1-800-525-3663*)

Outside the US/Canada (charges apply) +1-310-643-1596

Reservations & Information
  Daily 05:00-18:00 (Pacific Time)

JAL Mileage Bank Center
  Mon.-Fri.  06:00-18:00 (Pacific Time)
  Sat. Sun. Holidays  07:00-15:00 (Pacific Time)
Eastern Time: +3hours, Central Time: +2hours
Hawaiian Time: -2hours (DST)-3hours

Inquiries Regarding Bookings Made Online at www.ar.jal.com
(Except for JMB award bookings. For JMB award bookings, please call JAL Mileage Bank Center below.)
24 hours a day / 7 days a week
Telephone:
Within the US/Canada (toll-free) 1-877-US-JAL-COM (1-877-875-2526*)
Outside the US/Canada (charges apply) +1-850-981-4750

JAL Mileage Bank 24-Hour Automated Telephone Service
Telephone: 1-800-JAL-FONE (1-800-525-3663)
·Check your account balance ·Redeem mileage for JAL Coupon and JALUX AMERICAS GIFT AWARDS
·Register for JMB campaigns
·Renew your JAL Family Club membership ·Request a new PIN (Personal Identification Number)

*JMB membership number and PIN are required.
Pre-recorded Arrival & Departure Information (Intl. Flights)
Telephone: 1-800-JAL-BELL (1-800-525-2355)

Website Problems and Technical Support
Telephone: 1-877-US-JAL-COM (1-877-875-2526*)
24 hours a day, 7 days a week